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Shopmobility Yate

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Shopmobility will be temporarily closed for the foreseeable future due to the COVID 19 virus - apologies for any inconvenience caused.

How to contact Shopmobility

For more information please contact Project Worker Sheridan Crew at Shopmobility South Gloucestershire, Yate Shopping Centre, on 01454 868718 or 07999 574474 (mobile) during office hours, or by email: .

We now have a online donation platform: please click here if you would like to donate to us.

You can also help Shopmobility South Gloucestershire - just by shopping. Shop with your favourite stores and they'll donate to us - all without charging you a penny more.

All you need to do is join and install Give as you Live. Visit to start raising funds now.

As a small charity we really do appreciate every penny we receive.

Latest News


The future of Yate Shopping Centre’s Shopmobility facility has been secured through 2019 and into 2020 after Yate Shopping Centre agreed to donate £5,000 towards the scheme to ensure its ongoing success.

Andy Lowrey, Yate Shopping Centre Manager says: “The Shopmobility unit in West Walk offers a vital service to those who don’t already own a mobility scooter and enables them to take full advantage of the wide range of shops and services on offer in the Centre.

“Importantly the shopping centre is all on one level but Shopmobility allows those that require the service total freedom of access throughout both the main Centre and the adjoining Riverside leisure facilities including the Cineworld cinema. Supporting local charities such as this is an important part of our community work and I am pleased that we are able to help them through the year”.

Sheridan Crew, Project Manager at Shopmobility South Gloucestershire, said: ”We are extremely grateful to the Shopping Centre for stepping in to help us through 2019 thus strengthening the good working relationship between both parties.

“Several people use our service to gain confidence in using a mobility scooter before they later decide to buy their own. Also many people who use a mobility scooter within the shopping centre are previous users of our service which gives better flexibility to access shops and services and are not dependant on our opening hours.

“We currently have about 1,500 hires annually and believe this will increase with better promotion and an ageing population. We have over 1,000 people on our register and support over 250 people annually. Furthermore, we are increasing our opening hours to try to attract more users and have made social contacts with organisations in other areas including Stroud, Dursley and Badminton in order to meet other users.

“Sponsorship such as that by the Shopping Centre is critical for the future of the service and we are always looking for new opportunities.”

Yate Shopping Centre is asset managed by Ellandi and the property management is headed by Cushman & Wakefield.

What is Shopmobility?


Shopmobility offers scooter and wheelchair (powered and manual) hire to anyone with limited mobility, to give them the freedom to visit shops and leisure facilities in Yate.

Anyone is welcome: young and old, with temporary or permanent disabilities or injuries. You do not need to be registered disabled to use Shopmobility.

Click here to download the Chair's 2019 AGM report.
Click here to download our users' survey, published October 2019.
Click here to download our information letter.
Click here to download our information leaflet, including hire charges.


Based at Yate Shopping Centre
Tel: 01454 868718, Mob: 07999 574474

Opening Times (subject to change) are:
9.30am-4pm Tuesday and Friday
9.30am-2pm Thursday and Saturday

Shopmobility can deliver a scooter/wheelchair to you at Yate shopping centre bus stop on these days.

It is advisable to book in advance.

Longer-Term Hire Of Scooters and Wheelchairs

Shopmobility scooters

Going away on Holiday? Have relatives or friends to stay in the area? Temporary Disability or Sudden Illness? Scooter Breakdown? Stuck at Home and Wish to Get Out?

Did you know that Shopmobility South Gloucestershire could provide longer-term hire of scooters that dismantle and wheelchairs to those with mobility problems?

This may be of benefit if you a relative or friend wishes to get around and about whilst on holiday.

This may also be useful to those experiencing a temporary disability, awaiting repair of your own scooter or wishing to use before deciding whether to obtain your own.

Please get in touch with us if you require further information.

Shopmobility seeks new volunteers

We are seeking volunteers who are prepared to serve as committee members with a caring manner who may be interest in undertaking the role of Trustee or Chairperson.

Our aim is to support people with physical disabilities and their carers to improve quality of life and reduce social isolation. Meetings are normally held every 2 months.

Trustees may be needed to support the Project Manger to assist at the office when required or to assist undertake specific tasks. This should provide an overview of project through the work undertaken both at committee and operational level.

This overarching and eclectic nature of the role of committee member/Trustee may appeal to people from a social care perspective with an in interest of working as a member of a team as a committee member and with the Project Manager, the public, community and statutory other bodies.

The role could also appeal to those interested in community sector involvement including raising the profile of our project and sharing ideas with other agencies in utilising both our own and other services more effectively.

We welcome people who can use their own initiative and offer their own skills and ideas to contribute to the aims and objectives of the project. We are for example working with agencies to identify people who may be socially isolated by virtue of a disability and in seeking ways to support people access our service.

Training and support will be provided to understand the wider issues of working within the Charitable sector and the importance of funding, promotion and direct support to people who use our service.

Please ring Project Manager Sheridan Crew on 01454 868718 or email should you feel you can assist us.

About Shopmobility

Shopmobility scooters

Photo shows the visit by Luke Hall MP to mark our 10th year of service.

Shopmobility is a non-profit-making charity (Registered charity no. 1107379), funded by South Gloucestershire Council, the National Lottery, donations, sponsorship and grants.

The Shopmobility service is based in Yate Library, and attracts users from all over South Gloucestershire, and beyond. The first meeting to discuss setting up a local Shopmobility service was called 15 years ago, in 2003, by Keith Holloway from Thornbury, with the service starting in 2006.

If you have a South Gloucestershire Council Diamond card then you can use that on the service.

Over the years by the Scheme has received funding from Scooter/Wheelchair Hire and donations, and has had funding from funders such as South Gloucestershire Council; Tescos; The National Lottery; local Parish and Town Councils in Yate, Sodbury and Dodington, and other sources too. We are very grateful for the generosity of these funders.

If someone is interested in making a donation or considering leaving a legacy to Shopmobility they should contact Shopmobility. The scheme is also very grateful to Yate Shopping Centre and Yate Library for their help and support.

The scheme does an annual service users survey, and many users tell of how the service also helps them socially by being able to get out and about, and it helps with their health generally and also helps to reduce social isolation. There have been many calls for increased opening hours.

Yate and Sodbury Community Transport

For information about Yate and Sodbury District Community Transport, see the transport page.

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